FAQ

Do I need to make a reservation, or can I just walk in?  

Walk-ins are always welcome, but we recommend making a reservation, especially for dinner and weekends, as our tables fill up quickly. You can reserve via WhatsApp at +62 822 6656 0851 or through our website chupacabrasbali.com

 

What is the dress code at Chupacabras Ubud?  

Our vibe is casual and relaxed, perfect for a laid-back dinner in Ubud. Come as you are — just no swimwear or shirtless attire, please.

 

Can you accommodate food allergies or dietary restrictions?  

We’ll do our best! Please let us know your allergies or dietary needs ahead of time or when you arrive. Some items may contain nuts, dairy, or gluten — so advance notice helps us prepare safely.

 

Do you have a kids’ menu? Are children welcome?  

Yes, we have and children are welcome in the restaurant. However, children under 12 years old must always be under supervision of an adult. We can provide a baby chair if requested.

 

Do you host private events or group dinners?  

Yes! Whether it's a birthday, casual gathering, or team dinner, we can host groups. Private or semi-private options are available. Contact us for the details and packages.

 

Where do you source your meats and ingredients?  

We take pride in using locally sourced ingredients and premium meats. Most of our meat is from Australia and very unique in Bali. Our team works with trusted farmers and suppliers across Bali to deliver top quality and flavor.

 

Do you offer takeout or delivery?  

No, it is possible to take-away your order, but we can’t provide delivery. 

 

Do you offer gluten-free options?  

Yes, in our menu are all the allergies shown with a symbol behind the dish.

 

What are your opening hours?  

We’re open every day from 12 PM to 11 PM. The kitchen closes at 10.30 PM. For the cocktail bar we are open daily until 12 AM and on Fridays and Saturdays until 1 AM.

 

Is parking available?  

Yes, we have limited on-site parking for cars and plenty of space for motorbikes. The drop off to the lobby is approximately 50 meters from the side of the road.

 

Is your restaurant wheelchair accessible?  

There are a lot of stairs leading to the venue, so for people with less mobility we would recommend to have assistance with walking.

 

Is your restaurant halal?

No, due to pork on our menu which is prepared in the same (open) kitchen. The beef we have on our menu is halal certified. 

 

What is the best time to visit your restaurant?

We would recommend to arrive around 5.30 PM to witness the sunset before descending to Chupacabras and indulge in a delicious South American Dining Experience with a warm inviting ambiance.

 

Are you open for lunch? And do you offer a different menu?

Yes, we are open from 12.00 PM and would be delighted to welcome you with the same menu as we offer during Dinner time.

 

What is the nationality of your Chef?

Our executive chef, Mauro Santarelli, is from Argentina.

 

Can we bring our own drinks?

No, this is not allowed. We have a corkage policy of IDR Rp. 400,000 per bottle of 750 ml.

 

What’s the best way to contact you?  

You can reach us via WhatsApp at +62 822 6656 0851 or send an email to dinewithus@chupacabrasbali.com We'll get back to you as soon as we can!